PROJECT FAQ

What is the Medical Center’s Renewal Project?

The Stanford University Medical Center Renewal Project includes rebuilding and modernizing facilities that are the foundation of our community’s healthcare services. The primary community benefit of the Renewal Project is providing safe, modern hospitals with adequate capacity for patient care. The Medical Center project includes: renovating Hoover Pavilion, building a new parking structure and the ultimate addition of a medical office building at the Hoover site; the upgrade and relocation of utility infrastructure along the Welch Road corridor; the expansion of Lucile Packard Children’s Hospital Stanford, rebuilding Stanford Health Care; and a one-for-one replacement of some of the School of Medicine’s wet laboratory buildings (to be called the Foundations in Medicine buildings).

Why does Stanford Hospital need to be rebuilt?

Like other acute care hospitals in California, Stanford Hospital must meet strict new seismic safety standards established by Senate Bill 1953 or risk loss of its license. In addition, the Hospital is undersized and no longer meets the needs of the community. Last year, because Stanford Hospital has not kept pace with the region’s growing healthcare needs, 500 adult patients had to seek care elsewhere and 950 visitors to the Emergency Department left before they could be seen. Stanford needs larger, more modern facilities to meet capacity needs, accommodate new medical technologies and adopt the new national standard of single-patient rooms.

When was the Renewal Project approved?

After four years and nearly 100 public meetings, the Palo Alto City Council voted unanimously on June 6, 2011, to certify the Final Environmental Impact Report, grant land use approvals and execute a Development Agreement with Stanford Health Care, Lucile Packard Children’s Hospital Stanford and Stanford University, thereby completing the legislative actions needed to approve the Renewal Project.

When will the projects be completed?

The last stages of the project, the expansion of Lucile Packard Children’s Hospital Stanford and the rebuild of the new Stanford Hospital, are expected to be completed in 2016 and 2017, respectively.

Will the current Hospitals remain open during the rebuilding and expansion?

Yes. In order to ensure that our community’s healthcare needs are being met, both Stanford Health Care and Packard Children’s Hospital Stanford will remain open and fully operational during construction.

How much will the project cost?

The estimated cost for the Medical Center’s Renewal Project is approximately $5 billion.

What will happen to the community physicians whose offices are on Welch Road?

Three office buildings are affected by the Renewal Project. The Hospitals have been working with the healthcare professionals at 1101 Welch, 701 Welch and 703 Welch regarding opportunities to relocate to renovated medical office space in the region. Some community physicians from these buildings are moving to Hoover Pavilion once the renovations are complete in 2012.

What are the general hours of construction?

Regular construction hours will be between 7:00 AM and 4:00 PM, Monday-Friday. Weekend, night and holiday work by special permission only.
The general contractors will also limit construction material deliveries from 7:00 AM to 9:00 AM and from 4:00 PM to 6:00 PM on weekdays in order to reduce the amount of cars on the road. The contractors will also limit the number of construction employees arriving between the hours of 7:00 AM to 9:00 AM or departing construction sites between the hours of 4:30 PM and 6:00PM. All construction related equipment and materials must be transported on roadways designated as truck routes by the City of Menlo Park, City of Palo Alto and Stanford University.

What is being done to mitigate any impacts from the construction activities?

The Renewal Project work is being permitted by the City of Palo Alto and will be in compliance with all requirements established by the Palo Alto Municipal Code as well as the SUMC Facilities Renewal and Replacement Project Environmental Impact Report. A full list of project-specific mitigations can be found on the City’s website at www.cityofpaloalto.org/sumc.

All construction activities, hours of operation, and truck hauling routes are being coordinated carefully to reduce impact to project neighbors.

Highlights of traffic mitigation efforts include:

  • All construction-related vehicles will be required to park in off-street parking areas.
  • Pedestrian and bicycle access may not be substantially limited without prior approval from the City.
  • Public transportation access may not be substantially limited without prior approval from the Santa Clara County Valley Transportation Authority or other appropriate jurisdictions.
  • Construction-related trucks and equipment will be limited from being delivered between 7:00 am to 9:00 am, and 4:00 pm to 6:00 pm. The number of construction employees that arrive at sites will also be limited between 7:00 am and 9:00 am.
  • Heavy construction vehicles must follow designated routes throughout the City.
  • During special events that draw a substantial number of visitors to the campus, roadway capacity must be maintained.
  • The Hospitals will purchase annual Caltrain GO Passes for all existing and new Hospital employees who work more than 20 hours per week to encourage use of alternative transportation.

How can I receive updates on construction activities?

We encourage you to sign up for our 10 day look ahead email notices. These weekly updates include the project’s anticipated activities for the upcoming 10 days so that you can plan accordingly.

Who should I contact if I have questions regarding site work?

For additional information regarding the Renewal Project construction, email us at info@SUMCRenewal.org or call the 24-hour Construction Hotline: (650) 701-SUMC (7862).

What are some of the impacts addressed in the Final Mitigation Monitoring and Reporting Plan?

The Final Mitigation Monitoring and Reporting Plan addresses: impacts to the visual character and quality of the project sites and surrounding areas; traffic; air quality; climate change; ambient noise levels; and wildlife resources and water quality, among others.

Where can I learn more about the Final Environmental Impact Report?

The Final Environmental Impact Report is a comprehensive evaluation of all environmental impacts of the project. The Final EIR can be found on the City of Palo Alto’s website here.

What is being done to mitigate any impacts from the construction activities?

The Renewal Project work is being permitted by the City of Palo Alto and will be in compliance with all requirements established by the Palo Alto Municipal Code as well as the SUMC Facilities Renewal and Replacement Project Environmental Impact Report. A full list of project-specific mitigations can be found at the City’s website at www.cityofpaloalto.org/sumc.

All construction activities, hours of operation, and truck hauling routes are being coordinated carefully to reduce impact to project neighbors.

How does the Medical Center benefit the community?

Stanford University Medical Center has a long history of providing quality healthcare to the community. Over the years, there has been a strong partnership between these institutions and the City of Palo Alto. Many local residents, as well as those from neighboring communities in both Santa Clara and San Mateo counties, receive a wide-range of specialized care from the world-class physicians, medical staff and faculty at Stanford. In addition, Stanford Hospital & Clinics provides critical emergency services to the community as the only Level-1 trauma center between San Francisco and San Jose.

Stanford Health Care served 2,100 Palo Alto residents as inpatients and 4,000 residents who came to the Emergency Department last year. Lucile Packard Children’s Stanford served 1,123 children and expectant mothers from Palo Alto as inpatients in the last fiscal year and 2,156 patients for outpatient visits. More than 5,000 babies are born at Lucile Packard Children’s Hospital each year from San Mateo and Santa Clara counties. Many of our community physicians were trained here at the Stanford University School of Medicine.

What does having a Level-1 trauma center close by mean for the community?

Stanford Health Care’s Emergency Department, which serves both Hospitals, is the only Level-1 Trauma Center between San Francisco and San Jose. This means that even the most critical and complex emergency cases can be addressed in your own backyard—a comforting fact when seconds matter most.

How will Palo Alto and surrounding communities benefit from having updated School of Medicine laboratories?

The Stanford University School of Medicine plays a vital role in advancing research and discoveries that ultimately improve patient care. Modernized wet laboratories will allow physicians and researchers to continue to translate basic discoveries into diagnostic and therapeutic applications at the bedside. Many of the region’s physicians received their training at Stanford and have continued to practice and offer the best in modern medicine and patient care right here in Palo Alto.

What healthcare programs does the Medical Center provide that benefit local community members?

Serving the entire community means providing services to all neighboring communities and ensuring that care is accessible to those who need it most, regardless of economic status or demographic. Whether it is sponsoring mobile immunization units for schools or community centers, providing vaccinations and check-ups for underserved adults and children or hosting workshops, lectures or classes for a variety of audiences, the Medical Center is dedicated to bettering the health and well-being of Palo Alto and its surrounding communities.

In fiscal year 2007, Stanford Hospital & Clinics provided more than $116.7 million in community benefits contributions, including uncompensated Medi-Cal, Medi-Care and unsponsored charity care and community benefit programs. In addition, Lucile Packard Children’s Hospital Stanford provided $135,353,910 of community benefits contributions, including uncompensated costs of medical services to government-insured patients, charity care and community benefit programs. These efforts have had a direct impact on the improvement of healthcare in Palo Alto and its neighboring communities.

How has Stanford Health Care contributed toward bettering Palo Alto and neighboring areas?

For more than a decade, Stanford Health Care has dedicated significant resources to a wide range of community programs aimed at improving the health status of its vulnerable community members as well as the community as a whole. From programs such as Partners in Caring, Strong for Life and Farewell to Falls that help keep our senior community members healthy, strong, and living independently to providing services to the homeless and medically underserved at Arbor Free Clinic, Stanford Health Care has demonstrated its commitment to community service.

At the core of the hospital’s mission is research and education. In 2007 alone, Stanford Health Care committed nearly $20 million to health research, education, and training of physicians and other health professionals. With an average of 16,000 branch visits annually and 30,000 website visits monthly, the Stanford Health Library makes a significant contribution to the education and health of our community—free of charge. The Library offers free workshops on nutrition, heart disease, cancer wellness and a variety of other health topics and reaches more than 600 Palo Alto residents every quarter with these programs.

How is Packard Children’s Stanford reaching out to neighboring communities in need?

Lucile Packard Children’s Hospital Stanford is committed to assuring access to high-quality, consistent health care services for all children, adolescents and expectant mothers, regardless of their ability to pay for services. The hospital’s extensive support of California’s Medi-Cal and Healthy Families programs, and our local counties’ Healthy Kids programs, is a major contribution to the health status of our immediate community. In addition to this substantial commitment, Packard Children’s also sponsors several programs that take the hospital’s services and expertise beyond the doors and walls of the hospital.

For more than a decade, Packard Children’s Stanford has been serving homeless and uninsured teens through its “Teen Van” program. The mobile program visits teen shelters and schools in at-risk neighborhoods to provide comprehensive primary health services for acute illness and injuries, physical exams, health education and anticipatory guidance, mental health counseling and referrals, immunizations, nutrition counseling, pregnancy testing, counseling, family planning services, risk behavior reduction counseling, and referrals to community resources—all at no charge to the patient.

Packard Children’s Stanford pediatricians, obstetricians, a nurse practitioner, and a social worker work at Ravenswood Family Health Center in East Palo Alto to support this critical community health center which serves families in East Palo Alto and East Menlo Park. In 2005, the hospital donated a mobile medical van to the clinic so that Ravenswood could take health services to schools and to homeless and uninsured individuals in surrounding areas.

The hospital’s Maggie Adalyn Otto Safely Home Car Seat Fitting Station helps parents in our community learn to correctly install child car seats. This service is provided free of charge to any parent at both the hospital parking lot and in scheduled locations in the community, including East Palo Alto. The very popular Heart-to-Heart series for pre-teen boys and their fathers and pre-teen girls and their mothers is a sell-out every time it is offered.

For a complete and up-to-date listing of all of the programs Packard Children’s Stanford provides in our community, visit our website at http://www.lpch.org/aboutus/community/index.html.